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Please feel comfortable to email us and know that we will answer you promptly.  If you don't receive a response in a timely manner from us, your email may have been blocked.  Please either send anther email or call us.

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e-Commerce Return Policy

Customers that select and purchase items from the Industrial Diagnostics' website are responsible for the correct application and use of the items.  Item returns must be approved prior to shipment back to Industrial Diagnostics or destination of origin and approval is conditional upon the following:

1. Items must be in new condition and packaged in the orginal packaging

2. Return requests must be made within 30 days of purchase.

3. Shipping costs to customer and back to the point of origin are the responsibility of the customer.

It is the customer's responsibility to inspect items shipped prior to acceptance from the shipping carrier.  It is the customer's responsibility to either deny damaged goods or file a freight claim with the shipping carrier unless otherwise arranged prior to the purchase.

Restocking fees may apply to items approved for return based on the cost of the sale transaction.  For questions, please email or call before placing an order.  Thank you.

 
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Industrial Diagnostics is your one-stop-shop for Industrial Compressors, Dryers, Nitrogen Generators, Air Tools, Filters, and Utility Vehicles. We provide Industrial Product Sales, Engineering, Installations, and Maintenance.

Servicing Customers in the Mid Atlantic including Baltimore, Northern VA, Maryland, Washington DC, Delaware, West Virginia, Southern PA, & the Eastern Shore

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